Kaki88 Privacy Policy – Personal Data Protection for Malaysian Users

1Introduction

Kaki88 ("we", "Platform", or "Company") cares about the privacy of every individual who uses our online gaming platform. This Privacy Policy explains our practices regarding the collection, use, storage, and protection of your personal information when you register, log in, or interact with any part of the kaki88 platform.

This document is written in Malay to help Malaysian users clearly understand their rights. We believe that a solid understanding of how data is managed is the foundation of the trust you place in us.

This policy applies to all services provided through the kaki88 website, mobile app, and any of our official communication channels. By using our platform, you acknowledge that you have read and fully understood this policy.

2Information We Collect

Kaki88 only collects information that is genuinely necessary to provide you with a safe, seamless, and quality service. This information falls into two main categories:

2.1 Information You Provide Directly

• Full name as shown on your identity document.
• An active and reachable email address.
• A Malaysian phone number registered in your name.
• Date of birth for age verification purposes.
• Bank account or e-wallet details for processing deposits and withdrawals.
• KYC documents including copies of your identity card, passport, or driving licence for identity verification.

2.2 Information Collected Automatically

• IP address and general location data for security and access verification purposes.
• Device type, operating system, and browser version used.
• Game session data including date, time, game type, and wagering amounts.
• Platform access logs to detect any suspicious activity.
• Cookie data and page preferences that help us improve the user experience.

3How We Use Your Data

Every piece of information we collect has a specific and legitimate purpose. kaki88 does not use your data for any purpose beyond the scope stated below without first obtaining your consent.

• Account Management: Create, verify, and maintain your account securely on the kaki88 platform.
• Transaction Processing: Process deposits, withdrawals, and any financial transactions you make efficiently and securely.
• Identity Verification (KYC): Verify your identity to comply with anti-money laundering and fraud prevention requirements.
• Platform Security: Detect and prevent unauthorized access, fraud, or suspicious activity that could compromise your account.
• Customer Support: Help you resolve technical issues or account-related queries more effectively.
• Service Improvement: Analyze usage patterns in aggregate to improve platform features and the overall user experience.
• Regular Communications: Send important account notifications, platform updates, and relevant promotional offers — subject to your communication settings.

4Sharing Information with Third Parties

Kaki88 understands that your trust is our most valuable asset. We only share your information in limited and controlled circumstances as outlined below:

4.1 Approved Service Providers

We work with selected third-party service providers to operate the platform, including payment processors, gaming software providers, and technical infrastructure providers. All such third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes related to their services.

4.2 Legal Requirements

Kaki88 may be required to disclose certain information to authorities, law enforcement bodies, or courts where mandated by applicable law or a valid court order. In such situations, we will endeavour to notify you in advance where permitted by law.

4.3 What We Never Do

• Sell your personal data to advertisers or data brokers.
• Sharing your financial account information for purposes unrelated to your transactions.
• Disclose your personal information to entities that have no legitimate need to access it.

5Data Security & Protection Measures

Kaki88 continually invests in security infrastructure to ensure your data remains protected at all times. Below are the layers of protection we have in place:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and kaki88 servers is fully encrypted using the highest industry standards.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account protection.
• 24/7 Monitoring: Our security team monitors the platform around the clock to detect any unauthorized access attempts.
• Periodic Security Audits: Our platform undergoes regular independent security audits to identify and address any technical vulnerabilities.
• Isolated Data Storage: Sensitive data is stored in an isolated environment with strict access controls.
• Automatic Backup: Your data is automatically backed up to a secure location to prevent data loss from unexpected incidents.

6Cookies & Tracking Technologies

The kaki88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Functional Cookies: Store your preferences such as interface language and display settings for a smother experience.
• Analytics Cookies: Help us understand how users interact with the platform so we can improve the overall experience. This data is collected in aggregate and does not identify individuals.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the kaki88 platform.

7Your Rights as a User

As a kaki88 user, you have certain rights regarding your personal data. We fully respect these rights and provide easy channels for you to exercise them.

8Data Retention & Deletion

Kaki88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable laws and regulations in Malaysia.

In general, your account information is retained for the duration your account remains active, plus an additional period as required to fulfil legal obligations, resolve disputes, and enforce our agreements.

When data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered by any party. For data in physical format (if any), such documents will be destroyed using approved shredding machines.

If you close your kaki88 account, we will delete or anonymise your personal data within a reasonable timeframe, except for data that must be retained by law, such as financial transaction records.

9Changes to This Privacy Policy

Kaki88 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our data practices, current legal requirements, or developments in platform services.

When significant changes are made, we will notify you via in-app notification or email to the address registered in your account at least 14 days before the changes take effect. For minor or editorial changes, we will update the "Last Updated" date at the top of this document.

Continued use of the kaki88 platform after the effective date of any changes will be considered your acceptance of the updated policy. If you do not agree with the changes, you must stop using the platform and may request account closure.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the kaki88 privacy team is ready to assist you.